We're email-based for support — no phone queue, no ticket system, no AI bot. Reply within 24 hours, usually faster.
Typical response time: under 4 business hours, 24 hours max.
Forward the Stripe receipt and we'll resend the download link, usually within an hour.
Tell us which county. We add new counties weekly based on demand.
Need 50K+ pools or a specific filter set? Email us with details for a custom quote.
Found an obviously-wrong row? Send us the account number — we'll investigate and credit your account if it's a real bug.
Within 7 days of purchase, for legitimate data-quality issues. See FAQ for details.
Interested in working with us, or writing about us? Same email — mention "partnership" or "press" in the subject.
Operating entity: Langley Ventures LLC
Based in: Fort Worth, Texas
State of formation: Texas
Service area: See the live map on the homepage for current coverage. New counties added regularly.
Mailing address for legal correspondence available on request — email hello@findpoolowners.com.
Email is monitored 7 days a week, generally 8 AM to 8 PM Central. Late-night or weekend emails get answered the next morning. Holiday weekends might add a day to the response time.